Privacy & GDPR Policy
Optional cookies and advertising measurement
Google Analytics helps us understand visits. Google Ads, Meta and OpenAI help us measure advertising and enquiries. These optional services load only after you accept the relevant cookie category. You can accept all, reject all or choose analytics and advertising separately. Use Cookie settings on any page to change or withdraw your choice. Your preference is stored in this browser for up to 180 days.
You can submit a product enquiry without accepting optional cookies. We store the details you provide, the form used and campaign information in our leads system so our sales team can respond. We do not send your name, email, phone number or message in browser analytics events. With advertising consent, our server sends Meta hashed email and, where valid, phone and country, advertising cookie IDs, browser/IP information and enquiry outcomes. Later verified bookings, qualification and staff-confirmed first orders may be sent without the earlier browser/IP information. For submitted supplier-page enquiries, OpenAI receives the submission time, page URL without query parameters, hashed email and available ad click reference with fresh advertising consent. This reports an enquiry, not a qualified wholesale lead. For paid retail orders, OpenAI receives the order value, currency, product quantity, hashed email and available ad click reference only with fresh advertising consent. Messages and private sales notes are not shared. Use Cookie settings in the browser used to enquire to stop future server events, or email sales@dustfreefilm.com. Hashing is pseudonymisation, not anonymity. A product enquiry does not subscribe you to marketing emails.
Google Privacy · Meta Privacy · OpenAI Privacy
Information We Collect
We collect information you provide directly to us, such as when you contact us through our contact form, request a quote, or subscribe to our newsletter.
How We Use Your Information
- To respond to your inquiries and provide product information
- To send you quotes and product updates
- To improve our website and services
- To comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (right to be forgotten)
- Restrict processing of your data
- Data portability
- Object to processing
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:
Email: sales@dustfreefilm.com
Phone: +30 698 672 0525
Last updated: January 2026